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Returns, Refunds & Shipping

Returns, Refunds & Shipping

These terms and conditions apply only to products you buy directly from this website.  If we recommend a product which leads to an external website please check that websites own Returns, Refunds and Shipping policies before purchasing from them.

Shipping


We offer FREE shipping to the UK on all of our items and a small postage fee to cover Europe. 
Once we receive your payment we'll ship your items to you First Class within 1 business day (Monday to Friday). We'll do our best to ship your order the same day if we can!

 

Returns & Refunds Policy

You can return your item to us in it's original packaging within 14 days for a full refund. We'll pay the return shipping costs if the return is a result of an error (you received an incorrect or defective item).  If the item is not returned to us in its original condition then you are responsible for any loss in value and this will be decucted from the refund cost.

 

If you wish to return an item please get in touch with us within 14 days of your purchase and we'll do our very best to help.

 

Cancellations

If you want to cancel or change your order please get in touch with us as soon as you can. If your order hasn't shipped we will do our best to cancel/update it for you.  If your items have shipped we'll need you to return them to us first before cancelling or changing the transaction.

 

 

 

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